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Gardinia Windows are members of the Installsure insurance backed guarantee scheme. Installsure are a leading provider of Insurance Backed Guarantees working on behalf of the home improvements industry.

What is an Insurance Backed Guarantee?

An Insurance Backed Guarantee is an Insurance product which protects the homeowner should the installation company cease to trade.

Upon completion of the job Gardinia will provide the customer with a guarantee to protect them in the event that something goes wrong with the installation. However, should the company cease to trade before the guarantee has expired then the guarantee can no longer be fulfilled.

If the homeowner has a Installsure Insurance Backed Guarantee in place the policy’s underwriters will consider claims under the terms of the original guarantee for the remaining period of the guarantee.

For example: If a homeowner is provided with a 10 year Insurance Backed Guarantee and the company ceases to trade after 5 years, it would be possible for the homeowner to submit a claim within the remaining 5 years should a fault occur on the installation.

All installations of Windows and Doors completed by Gardinia Windows will have received a free insurance back guarantee included as standard. The policy documents are sent automatically by Installsure to the customer after the work has been registered with Fensa.