Frequently Asked Questions (FAQ­s)

Frequently Asked Questions (FAQs)

Here are answers to some questions Gardinia are asked on a regular basis from both prospective and existing customers, of course you are always welcome to ask us anything we have not covered by contacting us online or giving us a call.

If I have an assessment / quotation will I be committed to placing an order with Gardinia?

No Gardinia will simply provide the Companies recommendations and give you a professional presentation for your perusal and consideration. We guarantee no pressure selling and also guarantee you are under no obligation to place an order with us. Remember our mantra. ( No pressure, No hassle, Just relax!)

Are Gardinia able to carry out work on commercial property’s?

Yes Gardinia Windows offer a supply and install service to both the trade, commercial premises and public property.

Are Gardinia able to provide a full service for all related works to projects such as conservatories etc?

Yes Gardinia are able to co-ordinate all works from concept to completion including advise on planning / building permissions and related works such as electrics, building works, heating and finishes etc…

What does argon gas do for a window?

Argon gas increases the window’s ability to insulate. This is because Argon gas does not conduct heat as readily as air, it helps keep heat in during the winter and out in the summertime.

Do Gardinia dispose of all the old windows, doors and site rubbish?

Yes Gardinia windows will remove all unwanted rubbish, however if you wish to retain any glass we will accommodate. The Company has a Council skip at their warehouse to dispose of all waste products in accordance with current regulations.

Why don’t you show prices online?
All services Gardinia offer are truly bespoke and made to measure. Everything from the size, colour and even glass can affect the price. This is one of the reasons we offer a free consultation, so we can work out exactly what your individual requirements are, to enable us to offer you the best value service.

Can I browse your showroom online?
Yes, we’ve had our showroom photographed and uploaded to Google Street view, click here to browse online any time.

Do you have any independent reviews / testimonials?
We do! We encourage our customers to share their experiences on Google Reviews. Click here to read our independent reviews on Google.

How can I write my own review on Google?
We have a page detailing how to this this both on a computer and a mobile device using Google Maps.

What are your showroom hours?
Our showroom is open Monday – Saturday: 10.00am to 4.00pm, and closed on Sunday

How do I know my installation complies with all current the Building Regulations?
Gardinia are FENSA Certified, meaning our installations always comply with current building regulations. In addition our installations are randomly spot checked by FENSA throughout the year.

Why do my energy efficient windows get external condensation?
External condensation on UPVC windows is a natural phenomenon caused by the outer pane of the glazing being colder than the glass that it replaced. We have a page dedicated to explaining this more.

Do you offer an insurance backed Guarantee?
Yes we are members of the Installsure insurance backed guarantee scheme. Installsure are a leading provider of Insurance Backed Guarantees working on behalf of the home improvements industry.

Will new windows get rid of my condensation?
No, No, No, if you suffer from condensation you should seek out the source of the issue and attempt to reduce the levels of moisture in the atmosphere. Such as kettles which boil on for longer than they should, excess cooking with boiling water, or drying towels over the radiator without ventilating the property. Fish tanks give off condensation as do Calor gas heaters. Faulty or blocked extractor fans. Not closing the door or venting the room after a shower, will allow the moisture in the atmosphere to migrate throughout the property and it will inevitably settle on the coldest point it can find, which is usually a north facing part of the home or on the same elevation window glass. One thing which will help, would be to increase the temperature of the home slightly.

Can I fit Secondary Glazing to my windows to help reduce noise?
Yes, Secondary Glazing is recommended for noise reduction as well as heat conservation and can be installed with the minimum of fuss and minimal decoration required. At a fraction of the price of new window frames.